We don’t add hidden fees or markups to our exchange rates – and we never will. The exchange rate you’ll see is the real market rate, and we’ll use that to make the exchange into your currency of choice. We also guarantee your exchange rate for one minute, which means you’ll get the exchange rate you’ve been quoted during that time, even if it changes.
The real market rate is sometimes called the mid-market rate, interbank rate or spot rate. It’s the mid-point between the BUY and SELL rate on the global currency market and it fluctuates. You’ll see it refresh in our app every 30 seconds.