Visa Cards


#1

I am wondering if Starling will be offering Visa cards? It would be good even if they are virtual only. currently i get charged on a couple of the websites I use for paying with mastercard.

I understand from talking on the Monzo forum about this topic that Mastercard are more open to talking to challenger banks but as you get a bit bigger is it something that might consider?


#2

I know a few banks that are moving away from Visa, Citi is one that comes to mind as they will be issuing M/C debit cards in the near future in the UK.

I wonder if it is down to the BIN Range why you are being charged as it shouldnt happen, as the starling card is a debit card.


#3

What websites are they?? I sometimes get charged extra for Amex, but never Visa/MasterCard?


#4

My work has a “my offers” page it states that for all mastercards there is a 1.5% fee.


#5

I don’t think it picks up on the fact the it is debit not credit. Which is very unhelpful!


#6

I think if that’s happening you need to report it to Starling and they can investigate why the website is charging you incorrectly.

As it’s a debit card, I don’t think it should make any difference between Visa or Mastercard - it’s probably still related to the ‘BIN’ issue, whatever that is I think it’s the number range was previously allocated to another bank for their credit cards and some databases haven’t been updated?

Just doing a search - here’s something on MoneySavingExpert about this from 2010 when Yorkshire Bank switched to Mastercard Debit cards

http://www.moneysavingexpert.com/news/cards/2010/02/new-debit-card-holders-hit-with-mystery-charges

They say to contact the bank as the incorrect charge should be refunded.


#7

Thanks for letting me know! I’ve not used the card yet but I’ll check in with this on in app support later on! :grinning:


#8

I noticed Virgin Money switched everyone to Mastercard Debit from VISA Debit for their current accounts!