Unexpected 403 error


#1

The app was updated today, worked OK initially but now I am getting 403 error message. Is there a problem with Starling as it says unable to connect to server.


#2

No know issues, @inc.

A simple device restart and delete/reinstall of the app should do the trick.

If you still see the 403 error, please get in touch - https://www.starlingbank.com/contact/

Sorry for the trouble!


#3

I had tried reboot which didn’t work but reinstall has fixed it.
Thanks


#4

Thanks for confirming @inc - glad you are back in!


#5

I’ve been getting 403 Not Authorised messages also, when trying to read notifications. See my other post about all the other issues that have suddenly started happening too I’m reinstalling the app daily at the moment, and some days 6+ times.