Unable to sign back up to app


#1

Hello

For some reason my app started crashing and it was showing my personal balance in my joint account. It then had trouble logging into app and hanging.

Rebooted phone a couple of times and the menu started turning white etc.

Deleted app.
Reinstalled it.
Now when signing back up I choose option I don’t have my phone. Entered mobile and get error “server error registering mobile”.

So unable to login into Starling.

@LoganAllan @StarlingSupport any ideas?

Latest version of iOS and app.


#2

We’re looking into this. One moment please!


#3

It looks like Starling is down.

I am getting 503 Server is at Capacity errors.

Not good.


#4

Same! :frowning:


#5

Just updated on Android. Get that 503 error thing. Summary is empty. Payee screen is empty. Buggy AF.


#6

Uh oh. :confused:


#7

New app - I have lost my balance - shows zero, and lost card details for feeding money into starling with no option to add it back

IOS


#8

Same here, also couldn’t authorise card for payment!


#9

500 and 503 errors keep popping up here; seems to be some downtime.

I am using version 0.47.0.12197 on Android.


#10

#11