I met a weird issue today. I did my weekly supermarket shop and paid using Starling.
The usual notification appeared straight away on my phone.
Then I went to the app to split the cost with my partner…
And the transaction wasn’t there.
I waited a while, then checked with Customer Service who told me that the transaction had been reversed.
So now what?
Did I get my shopping for free? (Not expecting this.)
Will I suddenly find that amount goes out of my account some day in the near future?
What if my balance has dropped too low to cover the amount in the meantime?
Do I just have to remember how much I spent and make sure I leave that much available in my account? (That’s a pain.)
Not a massive problem, but frustrating when normally this is such a good way to manage my money.