Hi @matty and welcome. As I said in this thread earlier, I’m very impressed with Flux so far and around a year ago I suggested a similar add-on to Monzo when I was a user over there. I couldn’t see how a single bank would be able to accomplish approaching and maintaining an uplink with so many merchants, so it’s lovely to see a company stepping in solely to do this task.
I had a word with a member of Flux staff earlier regarding advertising and what happens with my contact information when using Flux. i.e. does the merchant see and have all my contact information?
I asked as a very well known electrical retailer pushes their e-reciepts as they then automatically sign you up to their newsletter. I opted out of the newsletter to only be added back on again with my next purchase. I emailed requesting manual and permanent deletion and the next time I purchased something with my card (I didn’t even give my email address for this purchase!) I had a personalised “How are you finding your PRODUCT NAME, Thomas?” email, which was not at all cool! Needless to say I no longer purchase from this chain of stores.
I’m happy to say my response was as follows:
Retailer do not receive your email or contact information. They actually do not receive ANY personal information for the customer. They only see aggregate information of spending pattern and what rewards have been used/redeemed, things like that. We also agree email spam is not fun.
I said at the time and for feedback I will add it here too, that I think this should be added into the FAQ’s on the website. I know many people like myself are wary of this kind of thing as companies haven’t respected their promises of “it’s only for the receipt.” before. I think a small statement in the FAQ’s like the one above would negate any worries about possible spam when signing up.