Statement Accounting Software


#1

Hi,

I just tried my first transaction to test the export to my accountants system. It failed their system won’t recognise the csv. I have emailed them (intouch accounting) but would suggest starling need to make their export more “standard”. As a guide the ones from HSBC work perfectly.

Also the process in a mobile app only world is a faff when your accountant is web only.

I have to open app, navigate to statements, export to CSV, type password, save file on device, email to myself, open on computer and save file to desktop, login to my accountants site, import file (even if it was working!)

Still some work to do I’ll stick with HSBC for now!
If you want business to take this seriously I would say a web portal is essential. Apps are good for individuals not so good for business.


#2

9 posts were merged into an existing topic: Statement Export / Import into Accounting Software


#9