Settle up Open in app not working


#1

The settle up request “open in app” button is now not doing anything… Anyone else seen this. Doing the same on 2 different phones with 2 different starling accounts on Android.!


#2

Guess that was just me then. How about if I mention a coin jar, would that get a reply?


#3

@StarlingSupport please can you take a look into this.


#4

Hi John, we’ll be happy to look into this for you. We’ll send a message via the app to see if we can pinpoint and replicate the settle up issues!


#5

Hi, thanks for the message but working as advertised now. Not sure what the issue was, but it was happening on two different phones. Essentially the link would not open the starling app. Android 8.1