The BP petrol station in my village used to appear as, ‘Baddesley service stat’, on my old bank’s app/statements. In my Amex app when I use my Amex card, the address comes up as somewhere in Wembley, which I assume is their HQ/franchise owner (the actual garage is in Hampshire).
I reported to customer services that it had no logo and was a BP garage. Then the next time I opened the app the logo had been changed to the BP logo and the transaction name changed from ‘Baddesley service stat’ to ‘BP’. This is all good.
I’ve realised though, it has no map location. If I now go to another BP garage in the area that also has no map location then I’ll have no way of telling the two apart. As I’ll just have two identical ‘BP’ entries with no maps.
The same goes for any other chain that doesn’t have location data. This could become a problem.
Is there any way to display the original data on the screen where the map is/would be without spoiling the look of the app? How are the locations added? Is it automatic or a manual process? It’s quite important to know where the transactions took place.
Also, there’s a garage I go to sometimes that’s an Esso petrol station with a Spar shop but the franchise owner is a company called Rontec - which logo is correct? Esso, Spar or Rontec?
I reported it as no logo and they added the Esso logo and renamed the transaction ‘Esso’ - strictly it should the Rontec logo? That’s how the transactions were displayed on my old bank’s statements. How are things like this decided?
Edit: I say this could happen… Upon checking my transactions list for the past few weeks, I’ve got three, ‘BP’, transactions - all three with no map. I know one was when I filled up at the village petrol station this morning. But I’ve no idea where the other two were - other than that they weren’t at my local BP.