Would it be possible to include the date of the original transaction in the reversed transaction notification?
Currently, it tells you the original amount, but not the date, and if you’ve made multiple similar transactions at the same merchant over different days it’s not clear from the notification which one the reversal is for, so it can be harder to identify any issues.
It’s obviously not possible to find this out in the app, as the transaction in question will have disappeared.
So, instead of:
Your £50.00 transaction at Tesco was reversed by the merchant
Could we have:
Your £50.00 transaction at Tesco on 10th May 2018 was reversed by the merchant
If possible, it would also be nice to know if the transaction was reversed, or whether it effectively just expired after not being confirmed for 7 days.