I’ve just received a message in the app informing me that my card details have been compromised in a retailer’s data breech.
I’m glad to see that the feedback given in a recent thread on this topic has been listened to and implemented. My experience was infinity better than the originator of the previous thread on this topic. It has shifted the responsibility of taking action from the customer to Starling.
My only question is if it is the same breech why am I finding out 9 days later? It may not be the same breech, in which case there is no problem, but since the in app message doesn’t identify the retailer I have no way of knowing.