Starling have an arrangement with NatWest for paying cash into a Starling account.
You take your cash to NatWest and ask them to pay it into an account Starling have with NatWest and you give them in addition, as a reference, your surname and Starling account number.
The problem is that when you turn up at NatWest they refuse to take the cash as they say they can only pay cash into a personal account - “it’s the law”!!!
Last time I tried this I explained it was a Starling account and they had an arrangement with NatWest and she did it, this time the person refused totally and pointed to some notice on the counter.
This is all a right pain, has anyone worked out a way round it?