Before we send a payment from your account, we’re required by law to run some checks on the person or business you’re sending money to. The payee details you provide – including the full name and address – will be screened against a sanctions list to confirm they haven’t been involved in money laundering, financing crime or terrorism. If a match is found, we won’t be able to process your international transfer.
On occasion, we might be unable to successfully carry out the checks we’re required to run, and so we’ll require more information from you. Whilst our international transfers service is in an early testing phase, we won’t process your international transfer at this time or take any money from your account. We’ll be adding further functionality soon to request additional information from you to improve this process.