Overdraft interest messages


#1

I’ve had the above message 4 times in the last ten minutes


Overdraft charge message
#2

I’ve had exactly the same. I’ve had 6 of them now.

This really impacts the usability of the app.

As a side note, if you tap the notification to get into the app, it bypasses the login screen.


#3

3 times here. Via the app and sms.


#4

Thanks for letting us know. We certainly won’t be charging you more than once. We are actively looking into it.


Overdraft charge message
#5

I am confused as had interest message once but was expecting a overdraft one too.


#6

Same for me… 2 SMS messages and 4 notifications…


#7

Hi, Interest ones were went overnight whilst the overdraft interest charges were sent at 11am today. I suggest you raise this with our CS team who can take a look for you.