Online payments for retailers?


#1

So I went to a few shops yesterday and used my starling card, which worked perfectly might I add… when checking my history of payments it says they are ‘online payments’ and doesn’t show the company address I used contactless payment could this be why? Sorry I probably sound dumb but would be good to clear it up lol!


#2

Hi Scott - could you get in touch with our customer service team about this. They shouldn’t be showing up as online payments if you used contactless in a store! Thanks :slight_smile:


#3

Yes sure will do now :blush: