I just went on chat to report an issue and it says “no agents available” and says “please try again later or leave us a message”.
Two things :
I am not sure if there is a fault or high demand at this time of morning for in app chat?
leave us a message but there does not appear to be an ability to leave a message?
Edit : I am guessing leave us message refers to the other bit on help section. Didn’t even notice it perhaps a link from this screen should be added? Or perhaps some sort of queue system if all agents are busy?