I have a new update on New Starling Cards and Mobile Wallets.
For those of you wanting a new personal or Starling for Business card - please message our customer service team in the app to register your interest!
For those of you wanting to see the new card artwork in your mobile wallets, I have some news and recommendations…
Currently, all the original purple artwork remains. We will be making the changes on our side at 4pm today and it should be live from 4:30pm (we’ll update you at the time), so any cards that are re-provisioned (added again) to mobile wallets such as Apple Pay, Google Pay, Samsung Pay, Garmin Pay or Fitbit Pay will show up with the new teal artwork.
If you do not re-provision your card after 4pm today, the artwork will remain the same in mobile wallet. One work around for the time being if you have a joint and personal card - is to keep one card purple, and re-provision the other so it shows as teal. You’ll then be able to see the difference.
As explained further up, we’re planning to launch a new joint account card too which will show up differently in mobile wallets.
We recommend that unless you have one of the new Starling for Business cards, you do not re-provision your business card at all. This is because the new business cards have a new BIN range (that’s the first set of digits in your card number) which allows us to set the navy artwork in mobile wallets. If you have old purple Starling for Business card and re-provision it, it will show up as teal in mobile wallets from 4pm today.
We’re working on this and you should register your interest with our customer service team if you want the new card.