Hi, Is there a reason why the iOS app can use the fingerprint to unlock it but then require you to type the password to change a payee’s picture (or pretty much any other change)? It’s really annoying when the tech is clearly being used already.
They are looking making changes to when the password is required.
It would be good if they also look at when authentication is not required. I don’t need to authenticate with the Starling app separately, but for some reason the app seems to insist on authentication periodically despite having switched off Touch ID under the Login & Security options in app.
And then sometimes I get the peculiar behaviour being asked to touch somewhere on the screen so the Touch ID authentication box appears (which I don’t want anyway!).
I was just about to post this very same request as a new topic but had a look through the forum first.
Yes! Touch ID authentication for creating or changing Payee details, please.
Thanks in advance.
Having to put a password in to add a Payee photo takes the biscuit a bit lol.
I guess TouchID makes that less arduous but not everyone has TouchID
I believe @sarah.guha said on one of the other posts that they are reviewing the password/TouchID input requirements so it’s more realist to security.
This might be what you’re looking for…