That’s an interesting demo. I’m still not convinced security wise we’re quite there yet for accessing bank accounts via assistants. Where will the authentication be done? With the assistant directly or through the assistant to the Starling app? I know that Google have announced that with Google Home they’ll recognise difference users via voice (either it’s there now - or it’s coming soon) but Alexa, as far as I’m aware, doesn’t have this feature yet.
However - the other interesting point in that demo was that it wasn’t, directly, Google Assistant doing the ‘heavy lifting’ on those transactions. It was Google handing over your query to Starling and then the Starling Assistant doing the work.
It may sound like a fairly minor point, but it’s the difference between:
"Hey Google, give John £5"
"Ok I’ve given John £5"
"Hey Google, tell Starling to give John £5"
“Ok I’ll tell Starling to do that”
Which then means that the ‘Hey Google’ could be just as easily be ‘Hey Alexa’, Hey Siri’ or ‘Hey Cortana’ (or Bixby, or Facebook, or Watson…)
And personally, what Assistant do I use? I wouldn’t describe myself as a heavy user of them at all - I don’t have a smart speaker for starters, and my android phone is running an old version of android so doesn’t have Google Assistant on that.
I’ve played with Cortana and Siri - but I wouldn’t say they’ve personally yet become a vital part of my life. I generally use them more for when I’ve just got out of the shower and want to listen to some music so I can yell at them from across the room…