In app chat with CS on IOS


#1

Hi all,

When firing up a chat window in IOS, can you move to another app and get a notification when CS have responded?

I never know if I can do this, or just stare at my screen, waiting for a reply :iphone:


#2

You can move to another page in the app. The chat reduces to a small purple shape at the bottom of the app on iOS

Technically you can leave the app too but I’ve found the delays outside the app are quite long and generally by the time you get the notification and go back the chat has timed out


#3

Ah ok, thanks for confirming.

I’ll stay in the app whilst waiting.