How will Starling deliver my international payment?



We rely on a number of third parties to make sure that your payment instruction is processed and that the funds reach your payee, including the bank in the country where their account is located. Starling doesn’t have control over these third parties, and we’re dependant on them to complete certain stages of your international payment. If your payment is delayed or doesn’t arrive, we’ll always try to help out by establishing what happened to the funds, but it’s worth noting that we won’t always be able to resolve the situation without cooperation from these third parties.