How long for refund to credit?


#1

Hello - I have today received a refund onto my Starling card but unlike when purchasing the notification was not instant… does anyone have experience of how long this can take to credit back to your balance? Thank you!!!


#2

A rough estimate would be anything up to five working days.

Refunds depend on how long it takes for the merchant to process your request; then for them to send it onto the card merchant system they use to process cards so that it can finally be sent back to you through Starling as a refund.