How do I contact Customer Service?



In-app chat: Opening up the chat inside your app is the fastest way to get through because we have your details already.

Website chat: Head over to our website and click on the chat button on the bottom right of the screen

Email: Ping your questions over to us at, and we’ll get back to you usually within two hours.

Lost & stolen cards: Card gone missing? Lock or cancel it instantly in the app – or if you don’t have access to it at the moment, give us a call on +44 (0) 207 930 4450.