Got June interest twice


#1


#2

me too, off on a spending spree with my exta 0.04p


#3

Same here, I had notification of two x 5p interest.


#4

Woohoo, enjoy! :tada: :moneybag: haha


#5

Hey - I didn’t. Where’s mine? :smirk:


#6

Thanks for letting us know!
We’re working on a fix for this bug now, which is impacting a small number of customers.
Once fixed, those of you impacted will see the June Interest Earned only appear once in the app.


#7

What about overdraft charges? Got 2 same messages about overdraft charges. So will I be charged twice?


#10

Hey - that doesn’t sound right! Can I recommend you reach out to our customer service team in the app to discuss this, if you haven’t already? :e-mail:


#11

I also received two messages about June debit interest but was assured by customer services that I’ll only be charged once.


#12

I got the alert and notification twice about receiving interest but only receive it once in the account.


#13

My July interest charge was debited at 07:00 this morning which is good. Unfortunately no category is shown.
Starling please can you ensure that all transactions offer a category so that we can classify both income and expenditure. Thanks.


#14

Adding payments to Spending Insights is certainly on the to-do list, but a little more complicated on our end. We’re working on it and we’ll update the thread below when there’s any news! :slight_smile: