Hey all! I’m a newbie here having been a customer for less than a month. I’m using an android device and have been delighted by the ease of onboarding and the responsiveness of customer service to any queries. My in app current account switch from Barclays was seamless and I’m now using Starling as my main bank account. There are lots of features that I’ve seen mentioned in the forum that would be ideal, the most important for me being receipt imaging, goal ‘sweeps’, and virtual assistant integration.
I’ve used Mondo in the past (I got in before the name change) and have just ceased doing business with Tide, so I know that competitors are balancing growth, service and feature set differently. From my experience so far Starling might have to put up with me for a long time!