Hi! I was excited to be able to participate in Albert and Starling trial for some traders accounts and automated bookkeeping integration. Sadly my excitement died off very quickly.
- As current Starling user it wasn’t too obvious how should I proceed with opening new account for my business
- it turned out that it won’t be a new account after all but my current personal account will be converted. This is something I am totally not happy with. For clarity, I was always using separate account for my business. I hoped the sole trader account will be the same as limited company account- so separate with an ability to switch within the app.
I totally love Starling and this is the very first glitch I have experienced. I hope this can be fixed soon though as I would love to participate in the trial, but not at a cost of merging my personal and business finances.