Exchange rate notification on arrival in country


#1

Monzo have a nice little feature that is to send you a notification when you arrive in a country that tells you the exchange rate (though not customer friendly)

Would be nice to have this feature in Starling. Image attached, but I think a better implementation would be to show,for example, €1.12, rather than “€10 = £9.12”.
I think we all work currency value out by the example as that’s what is always advertised when buying currency. Maybe as well showing both actually.


#2

Absolutely agree, even if it was configurable within the app - so it would be your preference as to which way round the exchange rate is displayed. Extremely helpful to frequent travellers.


#3

I found this very useful when I visited Ireland last year using my Monzo card. Agree with you @AshleyQuint


#4

What happens if there is a major fluctuation during your trip do they notify you of that?


#5

From my experience, no. Just get a notification on arrival.


#6

I received the same thing from Monzo in July. Personally it provided me with no benefit as I was aware of the currency rates before I went. Additionally rates change daily and thus it is only a very basic guide.


#7

A similar suggestion was put forward here… I think it’s a nice idea so I’ve let the product team know! :smiley:


#8

Personally speaking, I found this to be a useful feature of Monzo.

As for fluctuations during your trip, the fluctuations would usually be very minor. Transactions show in Monzo as soon as a payment is made, too.


#9

It’s the unusual times that matter.


#10

Monzo also gives you a summary on return to UK:


#11

I’d suggest this issue can be circumvented with a little GBP to SEK (or other foreign currency) conversion / comparison within the app updated regularly.


#12

Nice additional piece to enhance this feature @Jon would be regular updates on exchange rate changes maybe if changes by more than X or notification of the rate every morning

Exchange rates in the app itself would be very useful


#13

Might be an idea to include an exchange rate calculator right in-app using the most recent exchange rate available? Although I know the transaction will ‘settle’ at a different value in a few days’ time.


#14

I love the exchange rate info and the return home summary, some more Monzo features Starling should copy without a doubt, simply because they are a good idea and would help customers financial lives. I would definitely benefit from this!