Just an idea, but when there’s potentiallly lots of DD and SO set up on an account, particularly when sharing a joint account, it’d be really helpful if there was a ‘notes’ section. An example below is a payment set up for FD credit card. There’s the FD reference number which is my long card number but no reference about what the payment is actually for. It would be great if somewhere I could write that this payment is First Direct Credit Card or similar. A work around could be to change the name of the account payee, but then you’d need to set several FD payees up if you say house insurance, life insurance etc.
That would only work for SO that you set up yourself and not for DD. I’d love to be able to just add a note to everything set up on the account for clear identification.