Customer service in-app chat - show previous response when replying


When replying to something customer service send can you keep their response visible when you click ‘reply’ so you can see if you need to reply.

At the minute its a blank screen for you to write your response, but if you had a long reply from customer service it would be useful to be able to see it whilst you are typing. A bit more like how the chat feature works would be better.


Noted! Thanks @lee :smiley: