Customer service in-app chat - show previous response when replying


#1

When replying to something customer service send can you keep their response visible when you click ‘reply’ so you can see if you need to reply.

At the minute its a blank screen for you to write your response, but if you had a long reply from customer service it would be useful to be able to see it whilst you are typing. A bit more like how the chat feature works would be better.


#2

Noted! Thanks @lee :smiley: