Custom title/description for scheduled payments


#1

When you have more than a few scheduled payments “RANDOM ASSET MANAGMENT LLP” doesn’t really mean much to me.

The ability to set a user friendly title or description would be nice, even the ability to add some custom notes so I know what that once a year payment is for.

Richard Müller in the Starling Slack also mentioned: “Particularly useful if you want to set up the same payee twice once with one reference and one with another reference”.

I’m not sure if this has already been suggested, I was kinda surprised it wasn’t there already.


Scheduled payments
#2

Hey David,
interesting idea! Would you use it simply to remind yourself what that particular recurring payment is for? How much information would you be looking to add?

FYI: For Direct Debits (where you don’t have any control over the payee name or reference) we are working to improve the names that come through to you - so if you have payments from companies whose names don’t match what you know them as feel free to let CS know and we will look into those to update!


#3

I think this is a great idea. It’d be nice to have more meaningful things I can see in my feed. For example my phone contract. At the moment will show as something like “Hutchinson Three” - I’d much rather just have this show as “Phone Contract” in my feed and then maybe when I tap on that in my feed I can see the actual name of the company.

I know this isn’t ideal for all DDs but for some it would be really handy.


#4

I’d also be a fan of this idea. Kind of annoying to see things like this in the Scheduled Payments list.

  • JPMC RE PAYPAL INTL LTD
  • TELEFONICA UK LIMITED
  • TELEFONICA UK LIMITED

It would be nice if you could set a description for each so, instead, you’d get something like:

  • PayPal
  • O2 (Handset)
  • O2 (Minutes / Data)

It’s not a big change, but it would be a nice to give those that want to set a description/alias the option to.


#5

Definitely see your point!
We should be able to change the merchants to “PayPal” and “O2” though (as a first step) - so definitely feel free to message customer service with these requests