After trying it for a few months it’s time for us to part ways. The overall service is great and still miles ahead of legacy banks but for me the deal breaker was the app which sometimes seems behind the other competitor challenger banks, and despite feedback the issue with Touch ID is still not sorted. I hate working around bad UX so I’m afraid I’ve got to switch to a competitor. Might revisit Starling in a year or so and see how they’ve (hopefully) improved on that front.
I guess I should point out that the other reason for leaving has less to do with Starling but the simple fact that I’ve got other things coming up in my life and will I no longer have the time to play around with bank accounts for the coming months so I ended up consolidating my finances into an account that best fits my use case for the time being.
Thanks and best of luck to everyone here, and I’ll see you again at some point.