Changing Business Name


#21

Sorry, I didn’t know if the name changed triggered a new card, just needed to confirm that. It doesn’t at the moment but I have asked for it to be implemented.

Where the details haven’t updated, is this the section just below the account switcher?


#22

Yes, sorry, i don’t know what that screen is called! The one with the two bubbles at the top, then underneath it has Firstname Surname for a personal, or in this case Business Name, then the buttons to go through to Business Details, Account Management, Customer Service, Invite to Starling…

No probs about the card, I got chat to press the button like you said, so the lady ordered a new card then for me!
This one:


#23

Ah ok, then we’re talking about the same place.

I have spoken to the engineers and they think it’s just a caching issue. We’re just going to confirm that quickly


#24

Cool! It doesn’t matter at all to me, I just thought it was worth mentioning in case it wasn’t doing something it was meant to or such and you guys would want to know!

Thanks for keeping on this @LoganAllan, it’s been great that you’ve kept us updated as it was worked on, really appreciate it.


#25

Thank you, really do appreciate everyone reporting things that aren’t working as expected. Helps us polish the app.

No problemo, to be honest I didn’t do any of the heavy lifting but I’ll pass on the thanks