A warning to those switching away to another bank from starling.
I’m loosing my mind over £2.57 overdraft fees that I owe to starling to close my account.
I requested to switch away to a new bank which completed on the 21st December and any credit balances etc have been redirected to my new account as well as any debits.
As you can gather form this thread I owe £2.57 in fees which I wonder why wasn’t factored in when my switch completed.
I have tried to pay off my fees with a faster payment but it gets redirected to my new bank or pay using a debit card which can’t be done.
Any statements and notifications have been disabled when my switch completed.
I am the one having to chase starling for an answer which between advisors haven’t been given the same response.
Now I have to take time off work which means going into the city to pay my fees and pay for parking etc but this has made me annoyed to say at least over £2.57 which will cost me more in parking fees and taking time off work in to pay over the counter at a NatWest bank.
Certainly to say Got off to a bad experience.