It is always a good idea to have multiple ways of accessing the bank account.
I am suggesting that as well as using an App that there is a way of accessing my bank account using a laptop.
The other banks started with the website and have since developed Apps. This means when the phone breaks or is rooted then theres another way to get in by visiting an internet cafe etc. if abroad.
I know another phone will do but have you ever asked a stranger if as well as borrowing their phone you want to install a bank app and log in.
Of course Starling started with the App so all features are there in the App unlike some banks that created the App later and not all features are present on the App, just the desktop/laptop.
I just think that a back-up method of banking is desirable on a laptop/desktop.
I am new to Starling.