Apple Pay top up - Stripe?!


#1

I topped up Starling card yesterday for £50… using Apple Pay…


In transactions - Stripe?!

Confused :face_with_raised_eyebrow:


#2

Ah - interesting.

Stripe is the ‘back-end’ 3rd party service provider that Apple use for payments.

There was this feature on BBC News yesterday about ‘the worlds youngest self-made Billionaire’ that co-founded Stripe with his (older) brother (who’s the world’s 3rd youngest self-made Billionaire…)

However pretty sure that’s a bug somewhere between Apple and Starling as you shouldn’t be seeing Stripe on your account…


#3

Thanks for flagging this to us, we’ll take a look on our side. @Stephen_Clifford is correct that Stripe are the payment processor in this case.

@Mogolent can you confirm where you have taken the second screenshot from? Is this from your other bank accounts app? Which bank is that?

Sarah


#4

Hello. Thanks for reply!
Yes. It’s from Nationwide Mobile application.
Same happened yesterday.


#5

Ok thanks for letting us know. My instinct is that this is something to do with Nationwide/Apple Pay and not us but we’re taking a look. It’s not occurring on HSBC for example.


#6

Checked previous Apple Pay Top Ups from Nationwide… before 10 Nov - STARLING BANK LIMITED after 10 Nov - Stripe…


#7

I’m with Nationwide and my statement also says Stripe. Only been a Starling member since Sunday so can’t comment on how it used to display.


#8

I’m with TSB Bank and in my TSB statement is Stripe aswell. Topped up via debit card.


#9

Hi all, We believe this something that Stripe has changed and we have logged it with them to be corrected. I will update you when we have an update.


#10

Hello. Has been fixed :ok_hand:t2: New top up says - STARLING BANK LIMITED :+1:t2:


#11

Thanks, I haven’t had this confirmed by Stripe yet and so I will confirm when I do hear back.


#12

Stripe have confirmed this is now resolved :slight_smile: