App skips Fingerprint ID


#1

Sometimes,when I open the Starling app it goes straight into the main page without asking for my finger print. This can happen after the app has been shut down for several hours.
If I go onto settings> security and login there is no mention of fingerprint I.D.just set up a pin code. But like I say,sometimes it asks for my finger print and sometimes nothing’s tall. What am I doing wrong.


#2

Ken

Have you put this directly to CS?


#3

No. I will give them a call.


#4

Have you heard back on this Ken? :slight_smile:


#5

Just installed the new update and touch has reappeared. So problem solved.


#6