I am trying to setup my account and it required additional validation of proof of address.
I ordered a bank statement from my current bank and using the app I took a photo, when I tap to confirm the photo it stays at 0% uploading and then gives this error message.
“Failed to connect to server, please retry”
I have checked that my phone does have live internet on the Youtube App.
I’m not sure why this is happening, or if anyone else is experiencing this issue, but any help would be much appreciated!