01/08/17 iOS Update


#1

Today’s update 01 Aug has broken the app for me it fails to log in, after using touch id it just hangs with the spinning circle sign, I have found a way around it. If you press the home button while it’s doing this then immediately open the app back up it lets you in. Once in the app though I cannot view card details as that hangs again with the spinning starling sign. Anyone else having issues with today’s update?


#2

Android ?


#3

They are experiencing problems at the moment. They are working on it as we speak.


#4

I reported in slack getting 400 errors,is that related?


#5

I’m not too sure. @sarah.guha could this be related?


#6

Sorry nope IOS


#7

Just to clarify I don’t know if they are having issues with switch directly, they they are having issues with the app tho.


#8

Not sure if an app issue now as it has appeared to fix itself for me


#9

The iOS app has been slow, back to normal now. Is it back to normal for you now?


#10

Speed is back to normal. My transaction not showing from around 20 minutes ago tho. I’ll DM CS


#11

Ok thanks @Joe_Merriman - pls do contact them!


#12

Thanks Sarah yes back to normal, now that’s what I call service with a smile😄


#13