Bugs & Help


Supporting our customers as we grow ( 2 3 ) (59)

In the past six months to June 2018 we’ve grown by a monthly average of 20%, so we’re rapidly increasing our customer service team, reviewing our processes and improving our technology to make getting the help you need a…

Known Payment and Direct Debit Issues (1)

Hello everyone! As you may know, there’s a few merchants which are having trouble accepting Starling cards/accounts, so we wanted to give you a few more details about what’s going on. James, from our Operations team, exp…

In Android app limited protection against accidentally discarding messages (13)
Get rid of overdraft notification (12)
Direct debit pending payment (7)
No Android Notifications (3)
Adding Starling CARD to PayPal wallet, where's the PIN? (10)
Update Vendors ( 13 14 15 16 17 18 19 20 21 22 23 24 ) (469)
Add a space after foreign currency codes, before the value (19)
Adding the card to Google pay bug (9)
Withdrawing from Goals shows wrong amount for a second ( 2 3 ) (42)
Login & Security ( 2 3 ) (44)
No notification for money going in (5)
Can't add IBAN to Stripe for Euro payouts (5)
Authentication issue? (14)
UI bug adding money to goals (3)
Warning: Low limits on card usage ( 2 3 4 5 6 7 8 ) (147)
How to create/export statements in the Android app? ( 2 3 ) (57)
CS conversations vanished / responses not visible (13)
Minor service outage 17/08/18 ( 2 ) (25)
Missing transaction, missing CS response, rooted phone warning :-/ (16)
Move money between starling accounts (6)
Community Forum Year Wrong (9)
Joint Account Goal Images (11)
iOS Release 0.58.0 - App locked (4)
iOS 0.58 bugs (3)
Location for Cash Machine transactions (13)
Third-Party ID Checks & Starling Overdraft Amount? (15)
New Account Screen Bug (13)
IBAN and Swift Details (4)